The use of our website is possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your explicit consent.
We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
The use of contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information materials is hereby expressly objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, e.g. by spam mails.
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process, to an individual extent, certain user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a predetermined period of time, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 1 lit. b of the german DSGVO either for the execution of the contract or in accordance with Article 6(3) of the 1 lit. f of the german DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
We may work with advertising partners to help us make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (third-party cookies) when you visit our website. When we work with named advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browsers at the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Please note that if cookies are not accepted, the functionality of our website may be limited.
Personal data is collected as part of contacting us (e.g. via contact form or e-mail). The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 1 lit. f of the german DSGVO. If your contacting is aimed at concluding a contract, the additional legal basis for the processing is Article 6(6). 1 lit. b of the german DSGVO. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the facts concerned have been finally clarified and that there are no statutory retention obligations.
Data processing when opening a customer account and for contract processing
pursuant to Article 6(6) 1 lit. b of the german DSGVO, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. The data collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the address given in the imprint. We store and use the data you provide for the execution of the contract. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiry of these periods, unless you expressly consent to further use of your data or have reserved any further use of data permitted by law on our part, about which we inform you accordingly below.
Plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compile reports on website activity and other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by using the browser plug-in available at the following link download and install: http://tools.google.com/dlpage/gaoptout?hl=de.
Use of Facebook Remarketing
You have the option to create a customer account with your personal data on our website. The customer account is used to enter our shop. When a purchase is made, a corresponding account is automatically stored on our learning platform with the access data. The data will not be passed on to third parties. If you choose a customer account, you must provide us with the following information:
- First name, last name
- E-mail address
- Address (street, house number, postcode, city)
All other information is voluntary. We store the following voluntary information together with your e-mail address when you provide it to us:
When you submit your login/registration, we store the date and time of your registration together with your specified data. By submitting the registration, you consent to the processing of your data by us.
Your data will be used for the purpose of managing your customer account and providing the associated functions, such as processing your customer data and displaying your orders. The legal basis for the storage of your customer account data is Art. 6 (1) lit. a of the german DSGVO.
We store your data that you have provided to us as part of your login/registration, as long as you do not delete your customer account with us. When you make changes to your information, the old information is deleted and only the updated data is saved. In addition, we only store your data in order to comply with our contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c of the german DSGVO). In this case, we block your data to the extent that it is only processed for the necessary purposes.
You can delete or change your voluntary customer account with us at any time. You will find the functions (where possible) for changing your details or resolving your account in your profile. Alternatively, you can send us an e-mail to: firstname.lastname@example.org.
Data processing for order processing
In order to process your order, we cooperate with the following service providers, who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the transport company commissioned with the delivery in the course of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the credit institution as part of the payment processing, if this is necessary for payment processing. If payment service providers are used, we will inform you explicitly below. The legal basis for the disclosure of the data is Article 6(4) of the 1 lit. b of the german DSGVO. In order to fulfil our contractual obligations towards our customers, we cooperate with external shipping partners. We give your name as well as your delivery address exclusively for the purpose of the delivery of goods Art. 6 sec. 1 lit. b of the german DSGVO to a shipping partner selected by us.
Disclosure of personal data to shipping service providers
If the delivery of the goods is made by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will provide your e-mail address before delivery of the goods in accordance with Art. 1 lit. a of the german DSGVO for the purpose of coordinating a delivery date or announcing delivery to DHL, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of service in accordance with Art. 1 lit. b the german DSGVO only the name of the recipient and the delivery address is send to DHL. The transfer shall only take place if this is necessary for the delivery of goods. In this case, it is not possible to coordinate the delivery date with DHL in advance or to transmit status information of the shipment delivery. The consent may be revoked at any time with effect for the future to the above-described controller or to the transport service provider DHL. Use of PayPal as a payment method
If you decide to pay with the online payment service provider PayPal as part of your ordering process, your contact details will be transmitted to PayPal as part of the order thus triggered. PayPal is an offer of PayPal (Europe) S.A.R.L. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal takes over the function of an online payment service provider as well as a trustee and offers buyer protection services.
The personal data transmitted to PayPal is usually first name, last name, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data that is necessary in connection with the order such as number of items, item number, invoice amount and taxes in percent, invoice information, etc.
This transfer is necessary for the processing of your order with the payment method you have selected, in particular for confirming your identity, for the administration of your payment and the customer relationship.
Please note, however, that Personal data may also be passed on by PayPal to service providers, subcontractors or other affiliates, insofar as this is necessary to fulfil the contractual obligations arising from your order, or the personal data are to be processed on behalf of the company.
Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal will be transmitted by PayPal to business information agencies. This submission is used to verify the identity and creditworthiness of the order you have placed. The data protection agencies of PayPal can be found in the data protection declaration under https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of Stripe as a payment method
If you decide to pay with the online payment service provider Stripe as part of your ordering process, your contact details will be transmitted to Stripe as part of the order thus triggered. PayPal is an offer of PayPal Stripe, Inc., 185 Berry Street, Suite 550,San Francisco, CA 94107, USA. Stripe takes over the function of an online payment service provider as well as a trustee and offers credit card purchases.
The personal data transmitted to Stripe is usually first name, last name, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data that is necessary in connection with the order such as number of items, item number, invoice amount and taxes in percent, invoice information, etc.
This transfer is necessary for the processing of your order with the payment method you have selected, in particular for confirming your identity, for the administration of your payment and the customer relationship.
Please note, however, that Stripe may also pass on personal data to service providers, subcontractors or other affiliates, to the extent necessary to fulfil the contractual obligations arising from your order, or the personal data are to be processed on behalf of the company.
For more information on Stripe’s handling of their dates, please visit the following link: https://stripe.com/de/privacy#translation
Tools and other
On our website we use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (country) maps to visualize geographic information. By using this service, you will be shown our location and any access will be made easier.
Information about your use of our website (e.g. your IP address) to Google servers in the USA and stored there. This is done regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be mapped directly to your account. If you do not want to be assigned to your google profile, you must log out before activating the button. Google stores your data (even for unlogged users) as user profiles and evaluates them. Such an evaluation shall be carried out in particular in accordance with Article 6(6) of the 1 lit.f of the german DSGVO based on Google’s legitimate interests in displaying personalized advertising, market research and/or customizing the design of its website. You have a right to object to the creation of these user profiles, and you must contact Google to exercise this.
Google LLC, based in the United States, is certified for the Us-European Privacy Shield Convention, which ensures compliance with the EU level of data protection.
Rights of the person concerned
The applicable data protection law grants you extensive data protection rights (rights of information and intervention) to the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Article 15 of the german DSGVO: You have in particular a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients, to which your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, opposition to the processing, complaint to a supervisory authority, the origin of your data, if it has not been collected by you, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved and the the scope and the intended effects of such processing, as well as your right to be provided with the guarantees provided by Article 46 of the german DSGVO when your data is forwarded to third countries;
- Right to rectification in accordance with Art. 16 of the german DSGVO: You have the right to promptly rectify any inaccurate data concerning you and/or complete your incomplete data stored by us;
- Right to erasure in accordance with Art. 17 of the german DSGVO: You have the right to request the deletion of your personal data if the conditions of Art. 1 of the german DSGVO are meet. However, this right does not exist, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
- Right to restrict processing in accordance with Article 18 of the german DSGVO: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is verified, if you have a deletion of your data due to refuse inadmissible data processing and instead demand the restriction of the processing of your data if you need your data for the assertion, exercise or defense of legal claims, after we no longer have to provide this data after the purpose has been achieved. or if you have lodged an objection for reasons of your particular situation, until it is clear whether our legitimate reasons prevail;
- Right to information under Article 19 of the german DSGVO: If you have asserted the right to rectification, deletion or restriction of the processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you has been have been made aware of this correction or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability under Art. 20 of the german DSGVO: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to transfer it to another controller, to the extent that this is technically feasible;
- Right to revoke consents given pursuant to Art.7 Abs. 3 of the german DSGVO: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, provided that further processing cannot be based on a legal basis for uninformed processing. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal;
- Right to appeal under Art. 77 of the german DSGVO: If you believe that the processing of personal data concerning you violates the DSGVO, you have the right to: Complaint to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of alleged infringement.
Right to object
IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS YOUR PERSONAL DATA BASED ON OUR PRESENT AUTHENTIC INTERESTS, YOU HAVE THE RIGHT OF REASONING, FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION, TO CONTRADICT WITH THIS PROCESS, CONTRIBUTING TO THE FUTURE.
MAKE FROM YOUR DISCLAIMER RIGHT USE, WE STOP WORKING WITH THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO DIFFERENCES WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING THAT EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING OF THE PROVISIONS, EXERCISE OR DEFENSE OF LEGAL PROCEEDINGS IS DONE.
IF YOUR PERSONAL DATA IS PROCESSED BY US TO USE DIRECT ADVERTISING, YOU HAVE THE RIGHT, ANY TIME TO REFUSE AGAINST THE PROCESSING OF PERSONAL DATA FOR THE USE OF THE COMPANY. YOU CAN EXERCISE THE OPPOSITION AS DESCRIBED ABOVE.
MAKE USE FROM YOUR CONTRARY RIGHT, WE STOP WORKING WIRH THE AFFECTED DATA.
Duration of storage of personal data
The duration of the storage of personal data is determined by the respective statutory retention period (e.g. commercial and tax retention periods). After the expiry of the period, the corresponding data will be routinely deleted, provided that they are no longer necessary for the fulfilment of the contract or the initiation of the contract and/or that there is no legitimate interest on our part in the further storage.
This website uses Wistia (https://wistia.com/) of Wistia, Inc. based in Cambridge, Massachusetts, USA to embed videos in our website and promote and measure the interaction behavior of website visitors with the videos. Wistia collects the following categories of personal data:
- anonymized IP address incl. Providers;
- Access time of viewed videos;
- Details of their viewed video sections;
- URL of the videos;
- Type of device (stationary, mobile), operating system and browser used.
No cookies or similar technologies are used for this purpose in the case of flash or other videos.
All information on the transfer and use of data by Wistia can be found here: https://wistia.com/privacy.